How purchase & subscription work.

The subscription

Each store has one subscription, billed through Stripe: $50 per month billed annually — $600 per year, the price of ten months — or $60 month to month. Either way it unlocks the entire platform — the AI builder and store manager, unlimited products and orders, payments, shipping, inventory, analytics, staff and custom domains.

Both plans grant 1,000 AI image credits to your store’s credit wallet every month — annual is billed once a year, but the credits still arrive monthly.

New merchants get 80% off their first month on the monthly plan — $12, then $60 a month. The offer applies once per merchant account, to the first subscription only: never to renewals, later billing cycles or a resubscription. A subscription carries one offer at a time; when you hold several (a promo code, a referral reward and the first-month offer), we apply the single most valuable one and keep the rest for later.

How credits work

Credits pay for AI images only. Building and editing your store with the agent, AI writing, translation, SEO and the shopping assistant are all included and unlimited — and your storefront, checkout and dashboard never spend credits.

When your balance runs low, only image generation pauses until your next monthly grant or a credit pack — everything else keeps working, and shopping never stops.

Credit packs

Need more than the monthly 1,000? Buy a credit pack in Studio anytime — 1,000 credits for $5, 2,500 for $10 or 5,000 for $18. Pack credits are added to your store’s wallet and stay there until used.

Renewal & payment

Subscriptions renew automatically through Stripe — monthly or annually, depending on the plan you chose. You can switch between them at any time from your dashboard’s Account page: moving to annual charges the prorated difference straight away, and moving back to monthly turns the time you’ve already paid for into account credit. Manage your payment method, download invoices, or cancel from the same page.

Cancelling

Cancel anytime. Your store stays live until the end of the period you’ve paid for. After that the storefront goes offline and the dashboard is limited until you reactivate — but your catalog, orders, customers and data are kept safe.

Refunds

Subscription fees are generally non-refundable once a billing period has started, on both the monthly and the annual plan, and we don’t prorate partial periods. Switching plans mid-period is not a refund: moving from annual to monthly converts the unused time into account credit against your future invoices. If you believe you were charged in error — a duplicate charge, or a charge after cancelling — contact support and we’ll make it right.

Store deletion & your data

Deleting a store starts a 30-day recovery window: the store goes offline immediately, but the owner can restore it — subscription and all — at any point in those 30 days. After the window ends, the store and its data are permanently deleted.

This page is a plain-language guide. The binding terms are the Subscription & Billing Policy and the Refund & Purchase Policy.