Legal
The policies that govern loving — the platform, your data, commerce and intellectual property.
Terms of Use
The agreement that governs using loving: accounts, subscriptions and credits, your store and your duties as its seller, AI-generated content, payments, content notices and appeals, and termination.
Acceptable Use Policy
What may not be sold, published or done on loving — across stores, AI features, reviews, support chat and uploads — how to report it, and how decisions and appeals work.
Privacy Policy
What information loving collects, why and on what legal basis, who processes it and where, how long it is kept, and how to use your rights.
Cookie Policy
Every cookie and browser-storage entry loving and its storefronts use, how storefronts ask for consent to analytics and advertising, and how to change your choice.
Data Processing Addendum
How loving processes personal data on behalf of merchants: roles, instructions, security, sub-processors, breaches, audits, transfers and deletion.
Sub-processors
The third-party services loving uses to operate the platform, what each processes, where, under which transfer safeguard, and the platforms merchants can connect.
Subscription & Billing Policy
How loving subscriptions, AI credits, renewals, failed payments and cancellation work.
Refund & Purchase Policy
How purchases from loving — subscriptions and credit packs — are billed, cancelled and refunded, and how purchases from individual stores differ.
Legal Notice
Who operates loving: the company, its registered details, how to reach it, and the contact points for authorities and content notices.
Accessibility Statement
The accessibility standard loving works to, the parts that do not meet it yet, and how to tell us about a barrier.