Legal
The policies that govern loving — the platform, your data, commerce and intellectual property.
Terms of Use
The agreement that governs using loving: accounts, subscriptions and credits, your store and responsibilities, AI-generated content, payments and termination.
Acceptable Use Policy
What may not be sold, published or done on loving — across stores, AI features, reviews, support chat and uploads — and how violations are enforced.
Privacy Policy
What information loving collects, why we collect it, who processes it, and how you can manage it.
Cookie Policy
The first-party cookies and browser storage loving uses. loving sets no advertising or analytics cookies.
Data Processing Addendum
How loving processes shopper data on behalf of merchants: roles, security, sub-processors, transfers and deletion.
Sub-processors
The third-party services loving uses to operate the platform, what each does, and what data it processes.
Subscription & Billing Policy
How loving subscriptions, AI credits, renewals, failed payments and cancellation work.
Refund & Purchase Policy
How purchases from loving — subscriptions and credit packs — are billed, cancelled and refunded, and how purchases from individual stores differ.